Cannot connect to Tuya/Smart Life any more

cservicservi Member Posts: 26

After deactivated because it didn't see a new device integrated under Smart life App, can't connect any more to the API.
When inserted credentials, it simply go back to the api login page.

Comments

  • ChristianChristian Administrator, Moderator Posts: 1,568 admin

    Hi @cservi, thanks for the note. I'll let the team look at it on Monday!

  • ChristianChristian Administrator, Moderator Posts: 1,568 admin

    Hi @cservi, the Tuya/Smart Life gear only works with Conrad Connect if the original Tuya account was created inside the EU. Most likely, this is causing your problem, I'm sorry.

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