Workaround for Wunderbar bug "email to long"?

Holger_p3tHolger_p3t Member Posts: 4

I'm logging in via SSO to CC and Wunderbar does not accept my email in on-boarding process: it's to long :-/

--- [ Terminal ] ---

3 - ConradConnect setup[Pending]
[Default: 3]> 3

Now we will setup communication with Conrad Connect.

Registering device using your user email and token.
Please enter your user email:
[Default: ]> [email protected]u
Entry too long!

Please enter your user email:
[Default: [email protected] cöîA¹.ïO2iiÆ+^ö Úâäþ½§ÿ¥Zâè]>

--

Any workaround known? Any upcoming firmware update? Manual URL construction for service request? ...?

No: won't change my Email address.

Comments

  • ConradConnectConradConnect Administrator Posts: 78 admin
    edited August 2018

    Hello @Holger_p3t

    We are aware of this bug but unfortunately, we cannot fix it. This must be done on the Wunderbar side.
    We are in touch with them to try to solve this but we don't have a forecast for the solution.

    So yes, for now the only solution is to use a shorter e-mail.
    We are sorry for the inconvenience.

  • Holger_p3tHolger_p3t Member Posts: 4

    Let us know if you need some beta testers! ;)

  • Holger_p3tHolger_p3t Member Posts: 4

    Any news on this yet?

  • ChristianChristian Administrator, Moderator Posts: 1,420 admin

    Hi @Holger, I'll definitely check with my colleagues after the holidays.

  • Holger_p3tHolger_p3t Member Posts: 4

    Great! let me know if you need a beta tester for the fix

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